Shipping Policy

We’ve designed our delivery system at Time4Pets to keep things straightforward and easy to understand for all U.S. orders.

How Orders Are Handled

• Order cutoff time is 5:00 PM (GMT−5)
• Standard preparation time is 1–2 business days (Monday to Friday)
• Once shipped, most packages arrive within 6 to 10 business days.
• During peak periods, processing may take a little longer than usual

Estimated Arrival

Once shipped, most packages arrive within 6 to 10 business days. Delivery speed may vary depending on your location, courier operations, and external delays.

Shipping Policy

We provide free shipping on all U.S. orders with no minimum spend required.

Tracking Updates

As soon as your order is confirmed, a confirmation email is sent. When your parcel is on its way, tracking details will be shared so you can monitor its progress.

Delivery Partners

We use a range of trusted carriers including USPS, UPS, DHL, and regional logistics providers. The carrier is selected based on destination and efficiency.

If Delays Happen

Occasionally, tracking updates may take up to 48 hours to appear after dispatch. If your order seems delayed, allow a short extra window for updates to show.

Changes or Cancellation

Need to update or cancel an order? Reach out quickly at support@time4pets.com. Changes are only possible before shipment begins.

Issues With Your Order

If something arrives incorrect or damaged, send us photos and details at support@time4pets.com so we can review and assist promptly.